Please be aware that your order may arrive in more than 1 package/shipment.
We do not include receipts with shipments. You can leave a gift message in the Notes section at checkout.
We are more than happy to exchange an item if there is something wrong with the order, or if the product has a defect. We do not issue refunds unless you purchased Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. You can learn more about Seel Return Assurance here.
Exchanges can only be done 7 days after delivery, please contact us within 7 days.
For exchanges due to incorrect order, please contact us within 3 days of delivery.
We reserve the right to refuse any exchange if we believe the items purchased are intentionally damaged or have been misused.
We are not responsible for return shipping charges and the original shipping charges are non refundable.
Return Process: Once we have received the return and it is approved, your exchange will be shipped out within 7-14 days.
Custom gold chain bracelets are gold filled. All other products are gold plated. Keep items dry and store away when not being worn. Refrain from wearing items in bed as they can tangle and possibly break.
All items are cruelty free.
Domestic shipping is free after you spend $75.
Once the order is received, it will ship out within 5 to 7 days (excluding Holidays) --This excludes necklaces. Necklaces ship in approx 2 weeks.
Rush shipping is available.
International orders: Yes, we do ship internationally. We are not responsible for custom, taxes, duties and tariffs. Unfortunately, we have no control over that, it all deals with laws and regulations in your respective country. We are not responsible for lost packages.
Depending on the shipping method you choose, your package will take 3 to 7 days within the United States. (7-21 days International)
You will receive a tracking number sent to your email when your package has shipped.
**Ryan Porter is not responsible for lost packages.
RYAN PORTER bracelets are NOT suitable for children ages 4 and under as they are a choking hazard.