FAQs + Candle Care

For tips on how to care for your candle, click  here.

We give back. Find out more here.

To start your refund, return or exchange. click here.

We reserve the right to refuse any exchange if we believe the items purchased are intentionally damaged or have been misused.

We are not responsible for return shipping charges and the original  shipping charges are non refundable.

Return Process: Once we have received the return and it is approved, your exchange will be shipped out within 7-14 days. 



Please be aware that your order may arrive in more than 1 package/shipment.

We do not include receipts with shipments. You can leave a gift message in the Notes section at checkout.

Domestic shipping is free after you spend $70.

Once the order is received, it will ship out within 5 to 7 days (excluding Holidays) 

Rush shipping is available.


Depending on the shipping method you choose, your package will take 3 to 7 days within the United States. 

You will receive a tracking number sent to your email when your package has shipped.

**Ryan Porter is not responsible for lost packages.


So you bought a cute Ryan Porter candle and spent hours and hours enjoying her. Sadly, the time has finally come: all of the (100% soy!) wax has melted and the candle is finished....or is she? A simple way to reuse and recycle is to clean out the jar and use it for storage. Makeup brushes, office supplies or even just loose change fit perfectly into a used candle jar. Plus, you'll have the sassy label to cherish forever and ever!